Shipping policy
At Shop at Peak State Recovery, we are committed to delivering your purchases in a timely and secure manner. This Shipping Policy outlines important details regarding shipping times, costs, and processes. By placing an order with us, you agree to the terms set forth below.
1. Shipping Partner
We use a third-party fulfillment service, Printful, to process and ship our orders. Printful will handle the printing, packaging, and shipping of your items. Once your order has been placed, Printful will take over the fulfillment and delivery process.
2. Order Processing Time
Orders are typically processed and shipped within 2-7 business days from the date of purchase. Processing times may vary depending on factors such as item availability or order volume.
Once your order has been shipped, you will receive a confirmation email with tracking information.
3. Shipping Times
Shipping times depend on your location and the shipping method selected at checkout. Estimated shipping times are as follows:
- United States: 3-7 business days
- Canada: 5-10 business days
- International: 7-20 business days
Please note that these are estimates and delivery times may vary due to unforeseen factors such as carrier delays, customs processing, or natural events.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location, the weight of the package, and the shipping method selected. We strive to offer competitive shipping rates in collaboration with Printful.
5. International Shipping
We offer international shipping to select countries. Please be aware that customs fees, import duties, and taxes may apply based on your country’s regulations. These fees are not included in our shipping costs and must be paid by the recipient. We recommend checking with your local customs office for more information.
6. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package. Please allow up to 48 hours for tracking information to be updated.
At Shop at Peak State Recovery, we are committed to delivering your purchases in a timely and secure manner. This Shipping Policy outlines important details regarding shipping times, costs, and processes. By placing an order with us, you agree to the terms set forth below.
1. Shipping Partner
We use a third-party fulfillment service, Printful, to process and ship our orders. Printful will handle the printing, packaging, and shipping of your items. Once your order has been placed, Printful will take over the fulfillment and delivery process.
2. Order Processing Time
Orders are typically processed and shipped within 2-7 business days from the date of purchase. Processing times may vary depending on factors such as item availability or order volume.
Once your order has been shipped, you will receive a confirmation email with tracking information.
3. Shipping Times
Shipping times depend on your location and the shipping method selected at checkout. Estimated shipping times are as follows:
- United States: 3-7 business days
- Canada: 5-10 business days
- International: 7-20 business days
Please note that these are estimates and delivery times may vary due to unforeseen factors such as carrier delays, customs processing, or natural events.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location, the weight of the package, and the shipping method selected. We strive to offer competitive shipping rates in collaboration with Printful.
5. International Shipping
We offer international shipping to select countries. Please be aware that customs fees, import duties, and taxes may apply based on your country’s regulations. These fees are not included in our shipping costs and must be paid by the recipient. We recommend checking with your local customs office for more information.
6. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your package. Please allow up to 48 hours for tracking information to be updated.
7. Shipping Issues or Delays
If your order is delayed or lost in transit, please contact us at nicole@peakstaterecovery.com. While we are not responsible for shipping delays caused by the carrier or other factors outside of our control, we will do our best to assist you in resolving the issue.
8. Incorrect Shipping Information
Please ensure all shipping information provided is correct at the time of purchase. We cannot be held responsible for packages shipped to an incorrect address due to inaccurate information provided by the customer. If a package is returned due to an incorrect address, the customer will be responsible for additional shipping costs.
9. Returns Due to Failed Delivery
If a package is returned to us due to the recipient being unavailable for delivery or not claiming the package from the carrier, you will be responsible for any additional shipping fees incurred to resend the item.
10. Contact Information
If you have any questions regarding shipping or need further assistance, please reach out to our customer support team at:
Email: nicole@peakstaterecovery.com
7. Shipping Issues or Delays
If your order is delayed or lost in transit, please contact us at nicole@peakstaterecovery.com. While we are not responsible for shipping delays caused by the carrier or other factors outside of our control, we will do our best to assist you in resolving the issue.
8. Incorrect Shipping Information
Please ensure all shipping information provided is correct at the time of purchase. We cannot be held responsible for packages shipped to an incorrect address due to inaccurate information provided by the customer. If a package is returned due to an incorrect address, the customer will be responsible for additional shipping costs.
9. Returns Due to Failed Delivery
If a package is returned to us due to the recipient being unavailable for delivery or not claiming the package from the carrier, you will be responsible for any additional shipping fees incurred to resend the item.
10. Contact Information
If you have any questions regarding shipping or need further assistance, please reach out to our customer support team at:
Email: nicole@peakstaterecovery.com